Last updated: 27 September 2026
1. Before work starts
If you cancel a project before work has started, we refund everything you have paid, in full. Work starts on the kickoff date written in your quote or confirmed by email.
2. After work starts
Once work has started, payments already made are not refundable, because the time has been reserved and spent on your project. You can still stop the project at any point: you will not be asked to pay for milestones that have not been started, and you receive everything completed up to that point.
3. Third-party costs
Domains, hosting, paid plugins, app store fees, API credits and other third-party purchases made for you are paid to those providers and cannot be refunded by us. Their own refund rules apply.
4. Monthly care plans
Care and maintenance plans can be cancelled at any time. Cancellation takes effect at the end of the current billing month, and the current month is not refunded.
5. Duplicate or wrong payments
If you pay twice by mistake or pay more than the invoice amount, we refund the extra amount to the original payment method within 7 working days of confirming it.
6. How to request a refund
Email stormcode.in@gmail.com with your invoice number and the reason. We reply within 3 working days. Approved refunds are paid to the original payment method within 7 working days.
This policy is part of our Terms and Conditions. Your rights under the Consumer Protection Act, 2019 are not affected.